Terms & Conditions
Terms & Conditions
Products:
House of Found Things sells high quality second hand and pre loved items. This means there may be signs of wear even if the piece has well looked after and/or restored. We do our best to ensure the photographs on the site are accurate. Please note that colours may differ slightly from real life and will also appear different when viewed on different devices. All measurements are as accurate as possible.
Availability:
This website is owned and manually maintained by House of Found Things. We update it regularly but are not always able to instantly mark and item as 'sold' the moment it sells. If you place an online order for the same item we have sold elsewhere in this brief time slot, we will contact you, refund you the cost and help you to find a similar item if required.
Electrical Items:
All electrical items are offered for sale as vintage collectors' pieces. We check electrical items visually for any obvious damage and to ensure they are in working order. We do not PAT test as a matter of course and offer no guarantee that they conform to current electrical safety regulations, and as such we strongly advise buyers to have them tested by a qualified electrician.
Privacy:
This site uses cookies which are essential to the functioning of a shopping cart.
Personal Data:
We only collect your personal data in order to process your order and we will never pass it on to any third parties or use it for any other purpose without your permission. We won't add your email address to our mailing list unless you have requested to join it.
Website Access:
These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.
1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible if you have registered.
Use of Website
1.2 This website may only be used for your own private purposes and in accordance with these terms and conditions.
1.3 You may not print and/or download material from this website or reproduce any content without our prior written consent.
Website Uptime
1.4 All reasonable measures are taken by us to ensure this website is operational all day, every day. However, occasional technical issues may result in some downtime and accordingly we will not liable if this website in unavailable at any time.
1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time, but we shall not be obliged to provide such notice.
Visitor Provided Material
1.6 Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary no non confidential. We shall be entitled to copy, disclose, distribute or use for such other purposes as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy
1.7 When using this website you shall not post or send to or from this website any material:
a) for which you have not obtained all necessary consents;
b) that is discriminatory, obscene, pornographic, defamatory, liable to incite hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software of data.
1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of paragraph 1.7
Links to and from other websites
1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link of this website you do so at your own risk.
1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
b) you do not misrepresent your relationship with this website; and
c) the website from which you link to this website does not contain any offensive or otherwise controversial content, or content that infringes any intellectual property rights or other rights of a third party.
1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.
DISCLAIMER
1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.
1.13 All material contained on this website is provided without any warranty of any kind. You use the material on this website at your own discretion.
Exclusion of liability
1.14
1.15
Cancellations, returns and refunds
1.18 All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations.
1.19 Your right to cancel an order for goods starts the minute you place an order and ends 14 days from the day you receive your goods.
1.20 To meet the cancellation deadline, please notify us via email or phone about cancelling the order before the cancellation period has expired.
1.21 If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the order.
1.22 We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
1.23 Once you have notified us that you wish to cancel the order, any sum debited to us will be refunded to you as soon as possible and in any event within 14 days of your cancellation.
1.24 In addition you will lose your right to cancel if you:
a) unseal goods that are not suitable for return if they are unsealed;
b) unseal audio, video recordings or computer software that were sealed at the time of delivery;
c) combine goods with other goods after delivery so they become inseparable.
Law and Jurisdiction
These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.